Social Media Policy

Gloucestershire VCSE Alliance appreciates the many benefits that social media brings to the voluntary, community and social enterprise (VCSE) sector.

We will use our social media accounts to benefit the sector in the following ways:

  • To respond to enquiries and requests for help.
  • To share news, articles and other content created by the organisation.
  • To share insightful articles, videos, and other media content relevant to the organisation, but created by others.
  • To provide followers & other third parties with an insight into what happens within the organisation and the sector.
  • To share information from other organisations which is relevant to the VCSE sector within Gloucestershire. 

We are committed to protecting and respecting the privacy of those engaging with our social media channels. 

We take our duty of care towards our staff, volunteers and contractors very seriously, and this includes their interactions with third parties on our social media channels. In order to keep our social media channels open, friendly, and useful, we have established the following guidelines: 

  • The opinions and content posted to our pages/channels by third parties do not necessarily reflect the opinions of Gloucestershire VCSE Alliance.
  • Any commentary posted by third parties should be relevant and respectful to us, our staff, volunteers and contractors, and the wider voluntary, community and social enterprise sector (including organisations and individuals working within the sector).
  • We reserve the right to remove any content that we deem unacceptable, and to block and report any user who violates these terms. 

Unacceptable activity includes, but is not limited to: 

  • Making comments which we deem abusive, offensive, obscene, vulgar or violent. 
  • Abusing, threatening, stalking, harassing or in any way attacking our staff, volunteers, contractors, or any third parties engaging with our content. 
  • Posting any content that is offensive or derogatory toward others in regard to race/ethnicity, religion, gender, nationality, or political beliefs. 
  • Using any language or content that is disruptive, misleading, deceptive, unlawful or fraudulent. 
  • Trolling.
  • Commercial solicitation.
  • Uploading or attaching files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation or compromise the security of computers and networks.
  • Violations of intellectual property rights or copyright. 

We will, without consultation, remove, block, and report any third-party who: 

  • encourages others to post unacceptable content
  • uses offensive images as their profile picture
  • has an offensive username 

We encourage all third parties to take an active role in protecting their personal privacy. 

Publicly posting personal information can increase the risk of online predators and phishing scams. We will never ask for information about personal details in an email, text or unsolicited social media message. Please report any suspected phishing attempt to This email address is being protected from spambots. You need JavaScript enabled to view it.

Users with personal questions can message us privately, or email This email address is being protected from spambots. You need JavaScript enabled to view it.

We reserve the right to modify or change this statement at any time. 

Updated: June 2025

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Suite 4, Abbey Terrace, Winchcombe,
Gloucestershire, GL54 5LL

Tel: 01242 858947

Registered Charity Number: 1153760