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Your local mental health charity, is here to make sure anyone with a mental health problem has somewhere to turn for advice and support.

The Alexandra Wellbeing House is located in Gloucester and is a partnership project between Swindon and Gloucestershire Mind & Gloucestershire Health and Care NHS Foundation Trust. The Alexandra Wellbeing House offers a preventative approach for people experiencing mild to moderate mental health challenges and to those who may be at risk of mental health admission, crisis and/or relapse.

  • Alexandra Wellbeing House is temporarily closed until further notice for overnight Guest stays. We are still accepting referrals for when we re-open.
  • As an alternative, we are now providing a phased return to our face to face support via our Day Guest service provision as well as wellbeing support via telephone.

A Guide to Gloucestershire Services available here.

Day Guests (Face to Face Support):

  • A safe and therapeutic environment, promoting recovery, resilience and wellbeing at Alexandra Wellbeing House.
  • Weekly 1:1 face to face safety and support planning via the Five Ways to Wellbeing Model.
  • Multiagency working and signposting for additional support from specialist services if required

Telephone Wellbeing Support:

  • Weekly telephone call with the Gloucestershire Wellbeing Team.
  • Safety and Support Planning via the Five Ways to Wellbeing Model.
  • Multiagency working and signposting for additional support from specialist services if required.

How Do I Refer?  

If a patient is interested in any of our services, a referral is required to be completed. The team will respond to your referral with 4 working days to provide an outcome on the referral made.

  • Assessments will take place via telephone with the person being referred.

If you can think of anyone who would be interested in this service, the referral form can be found here Alexandra Wellbeing House - Referral Form

Referral Criteria:

Alexandra Wellbeing House will accept referrals from any support services, i.e. GP’s, Gloucestershire Health and Care NHS Foundation Trust Teams and Third Sector Organisations.

To access either service, a client must be:

  • Aged 18+
  • Registered with a GP within the Gloucestershire.
  • Able to take your own medication and self-care independently.
  • Complete an assessment to ensure that the service is appropriate for your support requirements.

A client will not be eligible for the service if a client is:

  • Subject to the Mental Health Act, excluding Community Treatment Order (CTO) and Section 17 leave.
  • Assessed as being actively suicidal with plans to end their own life.
  • Diagnosed with an organic illness, such as dementia or Alzheimer’s.
  • Homeless or of No Fixed Abode (NFA).

We are unable to accept self-referrals at present and would require a key worker (i.e. GP, care coordinator, support worker etc.) to complete the referral.

If you would like further information, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or Services Manager, Gloucestershire This email address is being protected from spambots. You need JavaScript enabled to view it.